Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, payment information, and the content of the documents you upload for conversion. We also collect usage data and technical information about your device and how you interact with our service.

2. Purpose of Data Collection

We collect your data for the following purposes:

• Account Creation: Names and email addresses are used to create and manage user accounts.
• Payment Processing: Personal data such as names, emails, and payment information are processed via Stripe for completing transactions.
• Document Conversion: We collect user-submitted documents for the sole purpose of converting them into spreadsheets. These documents are shared with third-party service providers to perform the conversion.

3. How We Use Your Information

We use your information to provide and improve our service, process your payments, communicate with you, and comply with legal obligations. We may also use anonymized data for research and analytics purposes.

4. Sharing Your Information

We do not share your personal data (names, emails, payment information) with third parties, except for:

• Stripe: To securely process payments.
• Third-Party Processors: We share your uploaded documents with third-party service providers, including Zipstack Inc. and Anthropic PBC, only to process your documents and provide our service. We do not control these third parties' data retention policies, and their handling of data is governed by their respective privacy policies.

5. Data Retention

We retain personal data (names and email addresses) for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. User-submitted documents are retained by third-party processors according to their privacy policies.

6. Security

We take data security seriously and employ the following measures: Names and email addresses are stored on secured servers.

• Payment information is handled by Stripe, which complies with strict security standards.
• We do not store user-submitted documents ourselves; they are processed through third-party services.

7. Your Rights

Depending on your location and applicable laws (GDPR, CCPA, PIPEDA, CalOPPA), you may have the following rights concerning your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You can ask us to correct or update your personal data.
• Deletion: You may request that we delete your personal data, subject to legal obligations or legitimate business purposes.
• Data Portability: You may request that we transfer your data to another service, where applicable.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised "Effective Date." Continued use of our services following such updates constitutes acceptance of the changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].